Shipping policy

All our products are shipped from Salem, Tamil Nadu, India.

Dispatch and delivery (within India)

Orders are usually dispatched within 2–5 business days. Delivery typically takes 7–10 business days after dispatch, depending on your location. Some items — including bulk orders and made-to-order products — may take longer to dispatch; where this applies, it is noted on the product page.

Cash on Delivery (COD)

Cash on Delivery is available for delivery addresses within India, on orders up to ₹5,000. We confirm every COD order with you on WhatsApp or by phone before dispatch — please respond to the confirmation message so your order is not delayed. COD selected on orders shipping outside India will be cancelled.

International shipping

We ship worldwide from India by DHL Express (typically 3–7 business days), with tracking. Shipping is charged by the total weight of your order, and two sarees in one parcel cost much less to ship than two separate parcels.

Some rural addresses are classed by DHL as remote areas and carry an extra delivery fee. If your address is one of them, we will contact you with the options before dispatch.

Mixed orders are charged by total weight. Blouses, frocks, shirts and kids' wear are lighter than a saree, so adding them costs less than adding another saree. Exact rates for your country are always shown at checkout. Combining items into one order is the smartest way to save on shipping.

Import and customs duties

Any customs or import duty levied by the destination country is beyond our control and is the customer's responsibility.

Delays

Dispatch estimates are indicative. If there is a delay, we will notify you by email or WhatsApp with updates. We cannot provide compensation for delays in shipment. If a shipment is lost in transit, we will re-ship the product within 15 days or cancel the order and issue a full refund.

Verification on delivery

On delivery, customers may be asked to sign or show identification to ensure the product reaches the right person.